Key Challenges 

& Restraints

Thyroid patients expressed a need to track health metrics from different sources, and want to get insights from doing so.  Also, those interviewed stated that they were not best served by traditional doctors.

Target Audience

Women over age 25 with diagnosed thyroid disease as this group is historically underrepresented in medical research.

Project Goal

Design a mobile solution that enables real-time data collection and overlays data in order to achieve insights.  The solution must be able to track as many health metrics as the user requires.

The Product

Thrive is designed to capture health data as it happens, and provide health insights that can’t be achieved on paper, physician’s portal, or spreadsheet to better manage chronic conditions.  In addition to health tracking, Thrive connects patients to doctors who can treat their conditions and a patient community.

My Role

UX designer leading Thrive's app research and design

Responsibilities

Conducting interviews, paper and digital wireframing, low and high-fidelity prototyping, conducting usability studies, accounting for accessibility, iterating on designs and mobile design

Project Duration

January 2022-present

Mixed formats for tracking data

Paper and spreadsheet tracking is cumbersome and physician portals do not combine different specialists’ data in a single view. Patients expect a certain amount of interactivity in apps to help with compliance.

Connecting changes with outcomes

Patients can’t always tell what changes in their health regimen lead to the best/worst outcomes.

Lacking insights

The tracking that patients do lack insights into their complex conditions. There is a lot of overlap in symptoms and conditions.

Easy to forget objective history

Patients are frustrated when attending routine appointments and forgetting important health history. Having a single source could help make conversations and appointments more productive.